Examples

A strip of example follow-up events, illustrative only.

Get a free enquiry check

Solar & battery installers · Melbourne

The next step shouldn’t depend on you remembering.

Enquiries land at 8pm, or while you’re up on a roof. We set up follow-up that replies straight away, asks the right questions and books the site visit, so good jobs don’t go to whoever rang back first.

Get a free enquiry check See how an enquiry goes cold

How a good enquiry goes cold.

Illustrative enquiry
8:41pm

Sits in the inbox

Enquiry / Sam

Battery quote, Frankston

Needs a reply

Sits in the inbox till morning.

Built around how you already quote.

Instant replies that sound like you

Sam gets an answer in minutes, in your words, even at 8pm on a Sunday.

Questions that qualify before you ring

Owns the home, power bill, battery this year or next. You ring back already knowing the job.

Follow-up that knows when to stop

The moment they reply or say no, it backs off. No nagging, ever.

The system handles

Instant replies, qualifying questions, booking requests, quote follow-ups, recording outcomes.

You own

Pricing, the site visit, the sale, what gets promised.

What we measure

Time to first reply, visits booked, quotes followed up, outcomes recorded.

Works with the tools you already use. If something has to change, we’ll say why first.

A look first. Then a chat.

  1. 01

    Free enquiry check

    We look at how enquiries come in on your site and send you 3 quick fixes plus copy-paste replies. Yours to keep.

  2. 02

    15-minute chat

    If you want it set up for you, we talk through how your enquiries actually flow.

  3. 03

    We build it, you approve it

    The build is A$7,500 fixed, agreed before we start. Nothing sends to a customer until you’ve signed off the wording.

Get a free enquiry check for your site.

Takes us a day. You get a private page with what we noticed, 3 fixes you can do yourself, and after-hours replies you can copy and paste tonight.

The check is free. If you want it built, it’s A$7,500 fixed, agreed before we start.

A proper look. From a real person.

One email from me with your check. That’s it.

Or just want a chat? Call 03 7035 3924, email ahmed@redgumlab.au, or book a 15-min chat.

Ahmed, who runs Redgum Lab Ahmed · Melbourne

Who you’ll deal with

G’day, I’m Ahmed.

I’m based in Melbourne and I build automation for a living: systems that watch inboxes, reply, follow up and keep records without someone having to remember. Redgum Lab is just me for now, so when you get in touch, you deal with me, not a sales team. If a quick fix on your website solves it, I’ll tell you that instead of selling you a system.

Fair questions.

Will this work with what we already use? ServiceM8, Simpro, HubSpot, a plain inbox.

That’s the starting point. We check what connects before promising anything.

Will customers know it’s automated?

Replies are written in your voice and you approve them. Anything that needs a real answer comes to you.

What does it cost?

The check is free. If you want it built, it’s A$7,500 fixed, agreed before we start.

What happens to our customer info?

Access and storage get agreed before anything connects. Nothing’s shared or sold.

Is this AI calling my customers?

Only if you want that, and only the way you agree. Plenty of setups are just instant texts and emails.